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Get a customer portal sign-in token

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PATCH/v1/api/store/{team_slug}/customer/{hash_id}/token_exchange

v1InternalOperation ID v1_public_customer_token_exchange

This is a credential: don't log or share it. Returns auth_token, a sign-in token that opens the Customer Portal as this customer. Built for YoPrint's web app ("view as customer").

Permission

Needs the Manage Customers permission. At "Manage Assigned to User" only customers assigned to you are allowed; other customers answer 403.

Path parameters

  • team_slugstringrequired

    Your team slug, shown as Team ID next to your API key in Profile.

    • Example your-team
  • hash_idstringrequired

    The customer's id (id from List customers or Create a customer). A hash id from an earlier answer; unique keys and document numbers (such as PO0042) don't work here.

    • Example EDhVUaC6jbLbed

Request body

This operation takes no request body.

Response

200Successful response.

  • dataobjectrequired
    Child fields (1)
    • auth_tokenstringrequired

      This is a credential: don't log or share it. A sign-in token for the Customer Portal.

  • statusintegerrequired
  • successbooleanrequired

Errors

  • 401The API key is missing or wrong (unauthenticated).

  • 403You are not allowed to do this. api_access_not_in_plan: your team's plan doesn't include API access (Pro and above, with an active subscription or trial), so every request answers this until the team upgrades. When your role lacks the permission the operation needs, the body is only {"message": "Insufficient Permission"}. Other refusals use the error envelope, with unauthorized or user_is_not_authorized.

    When
    Your role has no Manage Customers permission, or it manages only customers assigned to you and this one is not. This 403 has a short body, {"message": "You do not have permission to view customer"}.
    Fix
    Ask for Manage Customers "Manage All", or to be assigned to the customer.
  • 404Not found. page_not_found: the team slug is unknown, you are not a member of the team, or an id in the path is not one of this team's. code: null, with a message that starts "No query results for": there is no record with that id.

  • 500A business rule refused the request (see the operation's errors), or something failed inside YoPrint. Refusals use the error envelope with a code such as action_not_allowed; an unexpected failure answers {"message": "Server Error"}. Repeating a refusal gets the same answer; after an unexpected failure, read the record back before you retry a change.

    When
    No live customer with this id in the team; a deleted customer answers the same. This route answers HTTP 500 with error.code invalid and error.message "Invalid Token.".
    Fix
    Check the id.

Notes

  • The token opens the portal even while the Customer Portal is off for the customer (customer_portal_enabled: false).