Search customers with filters
AI agents: read /llms.txt; add .md to any page URL. This page as Markdown: /reference/customers/v1-customer-filter.md. Index of every page and the rules for every call: /llms.txt. Guides and concepts in one file: /llms-full.txt. OpenAPI: /openapi.json.
POST/
Lists customers that match every filter you send, sorted the way you ask. System customers are never returned. Deleted customers are left out unless you filter on trashed_only.
Each filter is {key, operator, value}; all of them must match. What operator and value may be depends on the key:
key |
Means | operator |
value |
|---|---|---|---|
assigned_users |
Assigned to any of these users | in, nin |
Array of user ids. system-current-user means you. |
assigned_to_me |
Assigned to you | eq |
true |
tag |
Has any of these tags | in, nin |
Array of tag ids |
hide |
Archived | eq, neq |
true or false (JSON booleans) |
tax_exempt |
Tax exempt | eq, neq |
true or false |
trashed_only |
Deleted customers only | eq |
true |
external_type |
Synced from Shopify | in, nin |
["shopify"] |
ordered_amount, unpaid_amount, deposit_due_amount, overdue_amount, quote_amount, wallet_fund |
The customer's totals | eq, gte, lte |
Send a whole number of thousandths: 100000 is 100.00 |
last_ordered_date |
Last order date | eq, gte, lte |
Whole days from today (UTC), see below |
last_ordered_date filters by a whole number of days from today (in UTC):
| Operator | Compares with | Example | Meaning |
|---|---|---|---|
eq N |
Whole UTC day N days from today | 0 or -1 |
Ordered today (0) or yesterday (-1) |
gte N |
On or after now plus N days | -30 |
Ordered in the last 30 days (gte -30) |
lte N |
On or before now minus N days | 90 |
Inactive for 90+ days (not ordered in last 90 days: lte 90) |
Because gte adds days and lte subtracts days, use negative numbers with gte to look back in time, and positive numbers with lte. Customers who never ordered have no last_ordered_date and never match. (Sales order v2 date filters work differently; see Filtering and sorting).
sort is a list of {key, direction}, applied in order. Sort keys: name, last_ordered_date, ordered_amount, unpaid_amount, deposit_due_amount, wallet_fund, overdue_amount, quote_amount, created_at; direction is asc or desc. Without sort the order is not defined, so always sort when you page.
The list is paged: pagination gives total, count, perPage, currentPage and totalPages. Ask for the next page with page; the page size is the team's setting (50 unless changed), and per_page is ignored. Send page in the body or the query string.
Business rules
- Booleans must be JSON
trueorfalse, not strings. Amounts and day counts must be numbers. Id lists must be arrays, even for one id. - There is no name, email or keyword filter on this operation. To find a customer by email, see the notes of Create or update a customer by contact.
trashed_onlyreturns deleted customers whatever its value; leave it out to get live ones.tagwithninreturns customers that have at least one tag outside the list; customers with no tags are not returned.assigned_userswithninworks the same way: customers with at least one assigned user outside the list. Customers nobody is assigned to are not returned.- Send amount values as whole numbers of thousandths (
100000is 100.00). Do not send fractions or numbers with a decimal point (such as100000.5): they pass initial validation but cause an HTTP 500 server error.
Path parameters
Your team slug, shown as Team ID next to your API key in Profile.
- Example
your-team
- Example
Query parameters
pageintegerThe page to return. Pages hold the team's page size (
pagination_per_pagein team settings: 50 unless changed, 5 to 100).per_pageis not read here.- Default
1 - Minimum 1
- Example
1
- Default
Request body
application/json, optional.
filtersarray of objectsFilters that must all match. Leave the key out for no filter; an empty list is refused.
- At least 1 item
Fields of each item (3)
- One of:
"assigned_users","assigned_to_me","trashed_only","overdue_amount","quote_amount","deposit_due_amount","unpaid_amount","ordered_amount","last_ordered_date","wallet_fund","tag","hide","tax_exempt","external_type"
- One of:
- One of:
"eq","neq","gte","lte","in","nin"
- One of:
A boolean, a number or an array of ids, by key (see the table).
pageinteger- Minimum 1
sortarray of objects
More examples (2)
Customers who owe more than 100.00, biggest first
curl -X POST 'https://secure.yoprint.com/v1/api/store/your-team/customer/filter' \ -H 'Authorization: Bearer YOUR_API_KEY' \ -H 'Accept: application/json' \ -H 'X-Yoprint-Decimal-Format: exact-v1' \ -H 'Content-Type: application/json' \ -d '{ "filters": [ { "key": "unpaid_amount", "operator": "gte", "value": 100000 } ], "page": 1, "sort": [ { "direction": "desc", "key": "unpaid_amount" } ] }'Tagged customers who ordered in the last 30 days
curl -X POST 'https://secure.yoprint.com/v1/api/store/your-team/customer/filter' \ -H 'Authorization: Bearer YOUR_API_KEY' \ -H 'Accept: application/json' \ -H 'X-Yoprint-Decimal-Format: exact-v1' \ -H 'Content-Type: application/json' \ -d '{ "filters": [ { "key": "tag", "operator": "in", "value": [ "zzVW0sylTIm6oo" ] }, { "key": "last_ordered_date", "operator": "gte", "value": -30 }, { "key": "hide", "operator": "eq", "value": false } ], "sort": [ { "direction": "asc", "key": "name" } ] }'Response
200Successful response.
Fields of each item (43)
True when the customer is archived.
The customer id. Use it in paths and as
customer_idon sales orders and quotes.False for Shopify and system customers: they can't be changed through this API.
Null for a customer created by upsert without a name.
True when the customer is deleted.
account_warningobject | nullWhy YoPrint shows a warning next to the customer's name. Null when there is nothing to warn about.
Child fields (2)
The customer's payments under a dispute that is open or under review; null when there is none.
Child fields (2)
How many payments are disputed.
The total of the disputed payments, each counted once. Thousandths, an older encoding:
125000is 125.00. See Money and quantities.
What the customer owes back because
wallet_fundis negative, as a positive amount; null when it is not negative. Thousandths, an older encoding:125000is 125.00. See Money and quantities.
assigned_usersarray of objectsThe users assigned to the customer. Unlike List the users assigned to a customer, people who have left the team stay in this list.
Fields of each item (3)
customer_portal_enabledboolean | nullWhether the customer's contacts can open the Customer Portal (Portal settings > Customer portal in YoPrint).
false: the portal is off for this customer.true, or null (never set), means on.customer_portal_idstring | nullThe id used in the customer's portal address. Null for Shopify customers.
customer_portal_id_overridestring | nullAlways null: YoPrint no longer returns a portal sign-in link for the customer. The field stays for older integrations.
customer_portal_payment_optionstring | nullWhether the customer can pay online in the portal. Null follows the team setting (and is always null for Shopify customers).
- One of:
"ENABLED","DISABLED"
- One of:
customer_profilesarray of objectsBrand profiles.
Fields of each item (12)
The Ship From address, or null for a profile that has none.
New sales orders and quotes for the customer use the primary profile.
addressobject | nullThe Ship From address (an address, as in Customer addresses, without
used_by_active_profile), or null.Child fields (33)
False for deleted, replaced, Shopify or redacted addresses. Only current addresses can be picked for new documents or edited.
Goes up by one on every saved change. Send it back as
base_revision_numberwhen updating the address to protect against concurrent edits.billingorshippingfor customer addresses.address2string | nulladdress_family_idstring | nullShared by an address and the copies made when it was edited after use.
citystring | nullcopied_from_address_idstring | nullcountrystring | nullcountry_codestring | nullcustomer_idstringCustomer addresses only: the customer's id.
external_typestring | nullshopifyfor an address synced from Shopify.hold_stockbooleanCompany locations only; false for customer addresses.
is_default_warehousebooleanCompany locations only; false for customer addresses.
is_externalbooleanTrue for an address synced from Shopify; such addresses are read-only.
nexusbooleanCompany locations only; false for customer addresses.
notestring | nullowner_idstring | nullThe owner's id: for a customer address, the customer's id (the same as
customer_id).owner_typestringcustomerfor customer addresses.- One of:
"customer","team","unknown"
- One of:
postal_can_validatebooleanpostal_is_validbooleanpostal_validatedbooleanTrue once YoPrint has checked the address with its address validator.
postal_can_validatesays whether it could be checked andpostal_is_validgives the result. Any edit resets it to false.postcodestring | nullsourcestringcustomerfor customer addresses.- One of:
"customer","company_location","custom","unknown"
- One of:
statestring | nullstate_codestring | nullsuperseded_atstring (date-time) | nullsuperseded_by_address_idstring | nullSet on an old copy: the address that replaced it.
used_by_active_profilebooleanTrue when a brand profile uses it as Ship From. Sent on lists, reads, updates and customer answers; not on create or set-primary.
emailstring | nulllogoobject | nullThe newest logo file (a file, as in Customer files), or null.
Child fields (18)
Customer files:
tax_exemption,internal_fileorexternal_file. Vendor files:default,mockuporproduction_file.The display name.
Bytes.
custom_propertiesobject | arraycustomer_idstringCustomer files only.
dimensionsobject | nullPixel size of an image, read from its header; null for other files and for images uploaded before the size was recorded.
is_imagebooleanpositioninteger | nullWhere the file sorts.
previewobject | nullPreview image links
small,mediumandlarge(250, 800 and 1200 px), or null when there is no preview.preview_statestringready: the preview links work.processing: an image over 10 MB whose stored preview a worker is still making (seconds); read the file again, or in the web app wait formedia.preview_state_changedon the team channel.too_large: an image over 120 megapixels; it never gets a preview.failed: the worker gave up.none: not an image.- One of:
"ready","processing","too_large","failed","none"
- One of:
show_in_pdfboolean | nullsource_media_idstring | nullurlstring | nullWhere to download the file.
view_urlstring | nullA signed link to view the file. It expires: read it fresh, and don't store it.
phonestring | nullwebsitestring | null
default_payment_term_idstring | nulldefault_pricing_group_idstring | nulldefault_warehouse_idstring | nulldeposit_due_amountinteger | number | stringDeposits still due. Thousandths, an older encoding:
125000is 125.00. Usually a whole number; an amount finer than a thousandth comes back as a number with a fraction (1234.5is 1.2345), or as a string ("1234.5") when you sendX-Yoprint-Decimal-Format: exact-v1. See Money and quantities.The Customer Portal ID shown to people: the override when set, otherwise
customer_portal_id.-for Shopify customers.external_typestring | nullshopifyfor customers synced from Shopify.held_creditinteger | number | stringThe part of
wallet_fundheld while a payment is under an open dispute or a provider review: it can't be applied to orders or taken out until the hold ends. Never more thanwallet_fund; 0 whenwallet_fundis 0 or negative. Thousandths, an older encoding:125000is 125.00. Usually a whole number; an amount finer than a thousandth comes back as a number with a fraction (1234.5is 1.2345), or as a string ("1234.5") when you sendX-Yoprint-Decimal-Format: exact-v1. See Money and quantities.internal_notesstring | nulllast_ordered_datestring (date-time) | nullThe issue date of the customer's latest published sales order. Null when it has none.
mediaarray of objects- Same fields as
data[].customer_profiles[].logo.
- Same fields as
ordered_amountinteger | number | stringTotal of the customer's published sales orders. Thousandths, an older encoding:
125000is 125.00. Usually a whole number; an amount finer than a thousandth comes back as a number with a fraction (1234.5is 1.2345), or as a string ("1234.5") when you sendX-Yoprint-Decimal-Format: exact-v1. See Money and quantities.overdue_amountinteger | number | stringUnpaid amounts past their payment due date. Thousandths, an older encoding:
125000is 125.00. Usually a whole number; an amount finer than a thousandth comes back as a number with a fraction (1234.5is 1.2345), or as a string ("1234.5") when you sendX-Yoprint-Decimal-Format: exact-v1. See Money and quantities.pdfobjectChild fields (1)
A link that downloads the customer's invoice statement PDF. Its token opens only this customer's statement and stops working 9,000 hours (about a year) after the answer was made. Anyone with the link can download the statement: don't share it.
quote_amountinteger | number | stringTotal of open quotes. Thousandths, an older encoding:
125000is 125.00. Usually a whole number; an amount finer than a thousandth comes back as a number with a fraction (1234.5is 1.2345), or as a string ("1234.5") when you sendX-Yoprint-Decimal-Format: exact-v1. See Money and quantities.resale_numberstring | nullshopify_compliance_deletionobject | nullsystem_typestring | nulltagsarray of objectsHow a shipping label for this customer is billed by default.
default_carrier_account: YoPrint's label and rate dialogs start on the customer's default carrier account (third-party billing).none: they start with no third-party billing.- One of:
"none","default_carrier_account"
- One of:
unpaid_amountinteger | number | stringWhat the customer still owes on published sales orders. Thousandths, an older encoding:
125000is 125.00. Usually a whole number; an amount finer than a thousandth comes back as a number with a fraction (1234.5is 1.2345), or as a string ("1234.5") when you sendX-Yoprint-Decimal-Format: exact-v1. See Money and quantities.vat_numberstring | nullThe customer's tax number (shown as Tax number in YoPrint).
wallet_currencyobjectThe team's default currency, the one
wallet_fundis in.isois its code.wallet_fundinteger | number | stringCustomer credit balance. Negative when the customer owes credit back, for example after a refund of a payment whose credit was already spent. Thousandths, an older encoding:
125000is 125.00. Usually a whole number; an amount finer than a thousandth comes back as a number with a fraction (1234.5is 1.2345), or as a string ("1234.5") when you sendX-Yoprint-Decimal-Format: exact-v1. See Money and quantities.websitestring | null
paginationobjectChild fields (6)
Links to the neighbouring pages:
previousandnext, each present only when that page exists. An empty list,[], when there is only one page.
Errors
401The API key is missing or wrong (
unauthenticated).403You are not allowed to do this.
api_access_not_in_plan: your team's plan doesn't include API access (Pro and above, with an active subscription or trial), so every request answers this until the team upgrades. When your role lacks the permission the operation needs, the body is only{"message": "Insufficient Permission"}. Other refusals use the error envelope, withunauthorizedoruser_is_not_authorized.- When
- Your role cannot see customers. This 403 has a short body,
{"message": "You do not have permission to view customer"}. - Fix
- Ask a team owner for the Manage Customers permission.
404Not found.
page_not_found: the team slug is unknown, you are not a member of the team, or an id in the path is not one of this team's.code: null, with a message that starts "No query results for": there is no record with that id.422The request was refused and changed nothing.
validation_failedlists what to fix inerror.fields; other codes name a business rule, explained inerror.message. A few checks answer with only{"message": "..."}. An operation that calls another service (a payment provider, a carrier, an accounting app) can answerconnect_timeout("Please retry again") when that service does not answer in time: the change may or may not have happened there, so read the record back before you retry.- When
- A filter has an unknown key, an operator its key does not allow or a value of the wrong type (
error.fields.filters), or a sort key is not sortable (error.fields.sort).error.codeisvalidation_failed. - Fix
- Check the table: for example
hidetakeseqwith a JSON boolean,tagtakesinwith an array.
Notes
- Ids in
valuemay be hash ids; they are decoded for you.
Related
- GETList customers
/v1/ api/ store/ {team_slug}/ customer - GETList tags
/v1/ api/ store/ {team_slug}/ tag
