Link a customer to a QuickBooks customer
AI agents: read /llms.txt; add .md to any page URL. This page as Markdown: /reference/customers/v1-customer-external-id-update.md. Index of every page and the rules for every call: /llms.txt. Guides and concepts in one file: /llms-full.txt. OpenAPI: /openapi.json.
PUT/
Links this YoPrint customer to an existing QuickBooks Online customer, so YoPrint syncs it to that QuickBooks customer. YoPrint first looks the QuickBooks customer up, so it must exist. Answers success: true with data: null.
With override_lock: true, later syncs leave the QuickBooks customer's details alone instead of updating them from YoPrint.
Business rules
- The QuickBooks connection must be connected (not waiting to be reconnected).
- Customers synced from Shopify can't be linked to QuickBooks (422).
Side effects
- Calls the QuickBooks Online API to read the customer, then saves the link.
Path parameters
Your team slug, shown as Team ID next to your API key in Profile.
- Example
your-team
- Example
The customer's id (
idfrom List customers or Create a customer). A hash id from an earlier answer; unique keys and document numbers (such asPO0042) don't work here.- Example
EDhVUaC6jbLbed
- Example
The QuickBooks Online connection's id (
idfrom List integrations), not the QuickBooks record's Id. A hash id from an earlier answer; unique keys and document numbers (such asPO0042) don't work here.- Example
uAu3dAKIaHyAYk
- Example
Request body
application/json, required.
The QuickBooks Online customer Id.
override_lockbooleanTrue: never overwrite this QuickBooks customer from YoPrint. Defaults to false. Send a JSON boolean: it is stored as sent and read back as
override.
Response
200Successful response.
Errors
401The API key is missing or wrong (
unauthenticated).403You are not allowed to do this.
api_access_not_in_plan: your team's plan doesn't include API access (Pro and above, with an active subscription or trial), so every request answers this until the team upgrades. When your role lacks the permission the operation needs, the body is only{"message": "Insufficient Permission"}. Other refusals use the error envelope, withunauthorizedoruser_is_not_authorized.404Not found.
page_not_found: the team slug is unknown, you are not a member of the team, or an id in the path is not one of this team's.code: null, with a message that starts "No query results for": there is no record with that id.- When
- No customer, or no integration, with these ids.
error.codeis null anderror.messagenames the record type. - Fix
- Check both ids.
422The request was refused and changed nothing.
validation_failedlists what to fix inerror.fields; other codes name a business rule, explained inerror.message. A few checks answer with only{"message": "..."}. An operation that calls another service (a payment provider, a carrier, an accounting app) can answerconnect_timeout("Please retry again") when that service does not answer in time: the change may or may not have happened there, so read the record back before you retry.- When
external_idis missing, oroverride_lockis not a boolean.error.codeisvalidation_failed.- Fix
- Send
external_id. - When
{id}is an integration but not QuickBooks Online (error.codeunable_save_external_id), or the customer is synced from Shopify (validation_error).- Fix
- Use the QuickBooks connection's id.
- When
- QuickBooks has no customer with this Id (
error.codevalidation_error, "Cannot find corresponding QuickBook Online resource :Customer"). - Fix
- Check the QuickBooks customer Id.
- When
- The QuickBooks Online connection can't be used: it is waiting to be reconnected (
error.codeauth_error), or its sign-in expired, QuickBooks refused it or QuickBooks could not be reached (bootstrap_error, with the reason inerror.message). - Fix
- Reconnect QuickBooks Online under Apps, or retry later.
Notes
- Deleted customers can be linked too.
Related
- GETGet the QuickBooks customer linked to a customer
/v1/ api/ store/ {team_slug}/ customer/ {hash_id}/ external_id/ {id} - DELETEUnlink a customer from QuickBooks
/v1/ api/ store/ {team_slug}/ customer/ {hash_id}/ external_id/ {id}
