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Change the status of a shipment

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PUT/v2/api/store/{team_slug}/v2/sales_order/{hash_id}/shipment/{id}/status

v2Operation ID v2_public_sales_order_shipment_change_status

Moves a shipment to another shipment status. status_id comes from the team's shipment statuses. {hash_id} is the order's id; {id} is the shipment's id.

notify_customer matters only for Shopify shipments moving to a final status: it is then required, and Shopify creates the fulfillment and tells the customer when it is true. For other shipments it has no effect.

The answer is the shipment in the older shape, with its status and items, plus previous_status_id and previous_status (the status before this call).

Permission

Any member of the team.

Business rules

  • The order must be published: "Publish this order before changing shipment status."
  • The status must be a shipment status of the team.

Side effects

  • Emails the team about the change and sends the shipment.status_changed webhook, only when the status really changes: picking the shipment's current status sends neither.
  • For a Shopify shipment moving to a final status, creates the fulfillment in Shopify, then emails the team and sends the webhook.
  • Customer Portal pages the order's customer has open refresh (also when the status didn't change).

Path parameters

  • team_slugstringrequired

    Your team slug, shown as Team ID next to your API key in Profile.

    • Example your-team
  • hash_idstringrequired

    The sales order's or quote's id (a hash id). The ord_ unique key and the order number do not work here.

    • Example V4keXwwxMQyXw7
  • idstringrequired

    The shipment's id (a hash id).

    • Example qAKg4jO63uFqjs

Request body

application/json, required.

Response

200Successful response.

  • dataobjectrequired

    A shipment, in the older shape (app/Transformers/ShipmentTransformer.php, which always includes status and items).

    Child fields (12)
    • idstringrequired
    • status_idstringrequired
    • delivery_notesstring | null
    • delivery_totalinteger | number | string | null

      Older shipping total. Thousandths, an older encoding: 12500 is 12.50. Usually a whole number; an amount finer than a thousandth comes back as a number with a fraction (1234.5 is 1.2345), or as a string ("1234.5") when you send X-Yoprint-Decimal-Format: exact-v1. See Money and quantities.

    • itemsarray of objects

      Shipment lines, in the older shape.

    • order_idstring
    • previous_statusobject | null

      A status, as the status operations return it.

      Child fields (9)
      • colorstringrequired

        A hex color, such as #2196f3.

      • customer_labelstringrequired

        What customers see in the customer portal. When none is set: Pending for start, In Progress for in_progress and pre_production, Completed for end.

      • idstringrequired
      • labelstringrequired

        The status name people see.

      • positionintegerrequired

        Sort order within its list, lowest first.

      • rolestringrequired

        Which list the status belongs to: order, quote, job, shipment, purchase_order, pipeline or customer_message.

      • trashedbooleanrequired

        true for a deleted status.

      • typestringrequired

        start is the first status of its list and end the last; pre_production and in_progress are the ones in between.

        • One of: "start", "pre_production", "in_progress", "end"
      • The task preset, for pipeline statuses only; absent for other roles.

    • previous_status_idstring | null

      The status before this call.

    • scoped_idstring
    • shipping_address_idstring | null
    • statusobject | null

      A status, as the status operations return it.

  • statusintegerrequired
  • successbooleanrequired

Errors

  • 401The API key is missing or wrong (unauthenticated).

  • 403You are not allowed to do this. api_access_not_in_plan: your team's plan doesn't include API access (Pro and above, with an active subscription or trial), so every request answers this until the team upgrades. When your role lacks the permission the operation needs, the body is only {"message": "Insufficient Permission"}. Other refusals use the error envelope, with unauthorized or user_is_not_authorized.

  • 404Not found. page_not_found: the team slug is unknown, you are not a member of the team, or an id in the path is not one of this team's. code: null, with a message that starts "No query results for": there is no record with that id.

    When
    The status or shipment is not found.
    Fix
    Use ids from this team and order.
  • 422The request was refused and changed nothing. validation_failed lists what to fix in error.fields; other codes name a business rule, explained in error.message. A few checks answer with only {"message": "..."}. An operation that calls another service (a payment provider, a carrier, an accounting app) can answer connect_timeout ("Please retry again") when that service does not answer in time: the change may or may not have happened there, so read the record back before you retry.

    When
    A draft order, or a Shopify shipment moving to its final status without notify_customer (shopify_terminal_status_requires_fulfillment).
    Fix
    Publish the order, or send notify_customer.