Assign a team member to an order
AI agents: read /llms.txt; add .md to any page URL. This page as Markdown: /reference/sales-order-assignees/v2-assign-user-add.md. Index of every page and the rules for every call: /llms.txt. Guides and concepts in one file: /llms-full.txt. OpenAPI: /openapi.json.
PUT/
Adds a team member to the order's Assigned To list. Assigning someone already assigned changes nothing.
Assigned people whose role sees only their own orders can then see and work on this one.
The answer is the full list. {hash_id} is the order's id (for example V4keXwwxMQyXw7); the ord_ unique key is not accepted here.
Business rules
user_idmust be a member of the team; otherwise 404.
Side effects
- Gives the member access to the order if their role sees only their own orders. No notification is sent.
Path parameters
Your team slug, shown as Team ID next to your API key in Profile.
- Example
your-team
- Example
The sales order's or quote's
id(a hash id). Theord_unique key and the order number do not work here.- Example
V4keXwwxMQyXw7
- Example
Request body
application/json, required.
Required. Send
assign; the path decides what happens.- One of:
"assign","unassign"
- One of:
The team member's
id, from the team's users.
Response
200Successful response.
Fields of each item (5)
avatar_urlstring | nullemailstringidstringnamestringtimezonestring | nullIANA time zone, for example
America/Chicago.
Errors
401The API key is missing or wrong (
unauthenticated).403You are not allowed to do this.
api_access_not_in_plan: your team's plan doesn't include API access (Pro and above, with an active subscription or trial), so every request answers this until the team upgrades. When your role lacks the permission the operation needs, the body is only{"message": "Insufficient Permission"}. Other refusals use the error envelope, withunauthorizedoruser_is_not_authorized.- When
- The API key's role can't edit this order.
- Fix
- Ask the team owner for sales order edit permission.
404Not found.
page_not_found: the team slug is unknown, you are not a member of the team, or an id in the path is not one of this team's.code: null, with a message that starts "No query results for": there is no record with that id.- When
- The user is not a member of this team.
- Fix
- Use an id from the team's users.
422The request was refused and changed nothing.
validation_failedlists what to fix inerror.fields; other codes name a business rule, explained inerror.message. A few checks answer with only{"message": "..."}. An operation that calls another service (a payment provider, a carrier, an accounting app) can answerconnect_timeout("Please retry again") when that service does not answer in time: the change may or may not have happened there, so read the record back before you retry.- When
actionoruser_idis missing, oractionis notassignorunassign(validation_failed).- Fix
- Send both fields.
Related
- PUTRemove a team member from an order
/v2/ api/ store/ {team_slug}/ v2/ sales_order/ {hash_id}/ assign_user/ remove - GETList team members
/v1/ api/ store/ {team_slug}/ setting/ user
