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Restore a deleted customer contact

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PATCH/v1/api/store/{team_slug}/customer/{hash_id}/contact/{id}/restore

v1Operation ID v1_public_customer_contact_restore

Brings back a deleted contact. It comes back as it was; it does not become primary. Answers success: true with data: null.

Permission

Needs the Manage Customers permission ("Manage All" or "Manage Assigned to User"). Whether the customer is assigned to you is not checked.

Business rules

  • Customers synced from Shopify are read-only here: changes are refused with 422 validation_error "External customers are read-only. Manage changes from Shopify." System customers (is_system: true) are refused the same way ("System customer cannot be modified or deleted.").
  • Contacts synced from Shopify are read-only (422).
  • Works on a deleted customer too.
  • On a live customer, a contact can't come back while another live contact of the customer has the same email (409).

Side effects

  • Sends the customer_contact.updated webhook.
  • When the contact's email already belongs to a Customer Portal account on your team that can't open this customer yet, saving the contact gives that account access to this customer (active when the account is set up with a verified email or a password, invited otherwise). No email is sent.

Path parameters

  • team_slugstringrequired

    Your team slug, shown as Team ID next to your API key in Profile.

    • Example your-team
  • hash_idstringrequired

    The customer's id (id from List customers or Create a customer). A hash id from an earlier answer; unique keys and document numbers (such as PO0042) don't work here.

    • Example EDhVUaC6jbLbed
  • idstringrequired

    The contact's id (id from List a customer's contacts, or from List a vendor's contacts). A hash id from an earlier answer; unique keys and document numbers (such as PO0042) don't work here.

    • Example uAu3dAKIaHyAYk

Request body

This operation takes no request body.

Response

200Successful response.

Errors

  • 401The API key is missing or wrong (unauthenticated).

  • 403You are not allowed to do this. api_access_not_in_plan: your team's plan doesn't include API access (Pro and above, with an active subscription or trial), so every request answers this until the team upgrades. When your role lacks the permission the operation needs, the body is only {"message": "Insufficient Permission"}. Other refusals use the error envelope, with unauthorized or user_is_not_authorized.

    When
    Your role has no Manage Customers permission. This 403 has a short body, {"message": "Insufficient Permission"}, with no success or error.
    Fix
    Ask a team owner to give your role Manage Customers.
  • 404Not found. page_not_found: the team slug is unknown, you are not a member of the team, or an id in the path is not one of this team's. code: null, with a message that starts "No query results for": there is no record with that id.

    When
    No contact with this id on the customer, deleted or not. error.code is null and error.message names the record type.
    Fix
    Check the ids.
  • 409

    When
    Another live contact of this customer already has this email, ignoring case and surrounding spaces (error.code customer_portal_duplicate_contact_email, "This customer already has a contact with that email. Edit the existing contact or use a different email.").
    Fix
    Change or delete the other contact first, or keep this one deleted.
  • 422The request was refused and changed nothing. validation_failed lists what to fix in error.fields; other codes name a business rule, explained in error.message. A few checks answer with only {"message": "..."}. An operation that calls another service (a payment provider, a carrier, an accounting app) can answer connect_timeout ("Please retry again") when that service does not answer in time: the change may or may not have happened there, so read the record back before you retry.

    When
    The customer comes from Shopify, or is a system customer (error.code validation_error, with the reason in error.message).
    Fix
    Change Shopify customers in Shopify. System customers cannot be changed.