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Create a brand profile

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POST/v1/api/store/{team_slug}/customer/{hash_id}/profile

v1Operation ID v1_public_customer_profile_store

Creates a brand profile for the customer and returns it. The first profile becomes primary. New sales orders and quotes for the customer use the primary profile.

The Ship From address (address_id) must be a current billing address of this customer, or a current company location of your team.

Permission

Needs the Manage Customers permission ("Manage All" or "Manage Assigned to User"). Whether the customer is assigned to you is not checked.

Business rules

  • The Ship From address must be current: a deleted, replaced, synced or redacted address is refused with 409 (address_save_result).
  • It must be this customer's billing address or one of your company locations: anything else is refused with 422 invalid_profile_address.
  • Customers synced from Shopify are read-only here: changes are refused with 422 validation_error "External customers are read-only. Manage changes from Shopify." System customers (is_system: true) are refused the same way ("System customer cannot be modified or deleted.").
  • Works on a deleted customer too.

Side effects

  • Attaches the uploaded logo file to the profile.

Path parameters

  • team_slugstringrequired

    Your team slug, shown as Team ID next to your API key in Profile.

    • Example your-team
  • hash_idstringrequired

    The customer's id (id from List customers or Create a customer). A hash id from an earlier answer; unique keys and document numbers (such as PO0042) don't work here.

    • Example EDhVUaC6jbLbed

Request body

application/json, required.

  • address_idstringrequired

    The Ship From address: a billing address of this customer, or a company location.

  • company_namestringrequired

    The name printed on documents.

  • emailstring

    The brand profile's email address, printed on documents.

  • media_idstring

    Required when use_custom_logo is true: the id of a file you uploaded with Upload a file. A file already attached to something else is silently not used.

  • phonestring

    The brand profile's phone number, printed on documents.

  • websitestring

    The website address.

Response

200Successful response.

  • dataobjectrequired
    Child fields (12)
    • address_idstring | nullrequired

      The Ship From address, or null for a profile that has none.

    • company_namestring | nullrequired
    • customer_idstringrequired
    • idstringrequired
    • is_primarybooleanrequired

      New sales orders and quotes for the customer use the primary profile.

    • trashedbooleanrequired
    • addressobject | null

      The Ship From address (an address, as in Customer addresses, without used_by_active_profile), or null.

      Child fields (33)
      • address1string | nullrequired
      • idstringrequired
      • is_current_sourcebooleanrequired

        False for deleted, replaced, Shopify or redacted addresses. Only current addresses can be picked for new documents or edited.

      • is_primarybooleanrequired
      • labelstring | nullrequired
      • revision_numberintegerrequired

        Goes up by one on every saved change. Send it back as base_revision_number when updating the address to protect against concurrent edits.

      • rolestringrequired

        billing or shipping for customer addresses.

      • trashedbooleanrequired
      • address2string | null
      • address_family_idstring | null

        Shared by an address and the copies made when it was edited after use.

      • citystring | null
      • countrystring | null
      • country_codestring | null
      • Customer addresses only: the customer's id.

      • external_typestring | null

        shopify for an address synced from Shopify.

      • hold_stockboolean

        Company locations only; false for customer addresses.

      • Company locations only; false for customer addresses.

      • True for an address synced from Shopify; such addresses are read-only.

      • nexusboolean

        Company locations only; false for customer addresses.

      • notestring | null
      • owner_idstring | null

        The owner's id: for a customer address, the customer's id (the same as customer_id).

      • customer for customer addresses.

        • One of: "customer", "team", "unknown"
      • True once YoPrint has checked the address with its address validator. postal_can_validate says whether it could be checked and postal_is_valid gives the result. Any edit resets it to false.

      • postcodestring | null
      • sourcestring

        customer for customer addresses.

        • One of: "customer", "company_location", "custom", "unknown"
      • statestring | null
      • state_codestring | null
      • superseded_atstring (date-time) | null
      • Set on an old copy: the address that replaced it.

      • True when a brand profile uses it as Ship From. Sent on lists, reads, updates and customer answers; not on create or set-primary.

    • emailstring | null
    • phonestring | null
    • websitestring | null
  • statusintegerrequired
  • successbooleanrequired

Errors

  • 401The API key is missing or wrong (unauthenticated).

  • 403You are not allowed to do this. api_access_not_in_plan: your team's plan doesn't include API access (Pro and above, with an active subscription or trial), so every request answers this until the team upgrades. When your role lacks the permission the operation needs, the body is only {"message": "Insufficient Permission"}. Other refusals use the error envelope, with unauthorized or user_is_not_authorized.

    When
    Your role has no Manage Customers permission. This 403 has a short body, {"message": "Insufficient Permission"}, with no success or error.
    Fix
    Ask a team owner to give your role Manage Customers.
  • 404Not found. page_not_found: the team slug is unknown, you are not a member of the team, or an id in the path is not one of this team's. code: null, with a message that starts "No query results for": there is no record with that id.

    When
    No customer with this id in the team. Deleted customers are found here, so this also works on a deleted customer. error.code is null and error.message names the record type.
    Fix
    Check the id.
  • 409The Ship From address is an old copy replaced by an edit (blocked_superseded_historical_address; current_address is the copy to use), or it is deleted, synced or redacted (blocked_external_or_compliance; current_address is the same address, or null when the profile has none). Not the usual error envelope: success: false, address_save_result and message (the save_mode); no status or error.

    When
    The address is not current: replaced by an edit (address_save_result.save_mode blocked_superseded_historical_address), or synced from another system or redacted (blocked_external_or_compliance). Not the usual error envelope: the body has success: false, address_save_result and message.
    Fix
    For a replaced address, use address_save_result.current_address.id. A synced or redacted address can't be changed.
  • 422Validation failed, or the image was refused by the media rules: a mockup that is not an image a preview can be made of (mockup_type_not_allowed), or an image over a size limit (image_not_allowed), or a file that is a web page, a script or a program (validation_failed on media, or upload_not_allowed: "This type of file cannot be uploaded."); error.message is one sentence naming the limit.

    When
    The address is not this customer's billing address or a company location (error.code invalid_profile_address).
    Fix
    Pick a current billing address of the customer or a company location.
    When
    address_id, company_name or use_custom_logo is missing, media_id is missing while use_custom_logo is true, or an id is not the team's. error.code is validation_failed.
    Fix
    Fix each field named in error.fields; its keys are field paths such as contact.0.phone.
    When
    The customer comes from Shopify, or is a system customer (error.code validation_error, with the reason in error.message).
    Fix
    Change Shopify customers in Shopify. System customers cannot be changed.