# List a customer's files

```http
GET https://secure.yoprint.com/v1/api/store/{team_slug}/customer/{hash_id}/media
```

- API version: v1
- Operation ID: `v1_public_customer_media_index`
- Section: Customers › [Customer files](https://developer.yoprint.com/reference/customer-files.md)
- Web page: https://developer.yoprint.com/reference/customer-files/v1-customer-media-index/
- Authentication: `Authorization: Bearer YOUR_API_KEY`

Lists every file on the customer, in all collections. The list is paged: `pagination` gives `total`, `count`, `perPage`, `currentPage` and `totalPages`. Ask for the next page with `page`; the page size is the team's setting (50 unless changed), and `per_page` is ignored.

## Permission

Any member of the team.

## Path parameters

- `team_slug` (string, required): Your team slug, shown as Team ID next to your API key in Profile. Example `your-team`.
- `hash_id` (string, required): The customer's id (`id` from List customers or Create a customer). A hash id from an earlier answer; unique keys and document numbers (such as `PO0042`) don't work here. Example `EDhVUaC6jbLbed`.

## Query parameters

- `page` (integer, optional): The page to return. Pages hold the team's page size (`pagination_per_page` in team settings: 50 unless changed, 5 to 100). `per_page` is not read here. Default `1`. Minimum 1. Example `1`.

## Request body

This operation takes no request body.

### Example request

```bash
curl 'https://secure.yoprint.com/v1/api/store/your-team/customer/EDhVUaC6jbLbed/media' \
  -H 'Authorization: Bearer YOUR_API_KEY' \
  -H 'Accept: application/json' \
  -H 'X-Yoprint-Decimal-Format: exact-v1'
```

## Response

`200` Successful response.

Fields:

- `data` (array of objects, required)
  - Each item:
    - `collection` (string, required): Customer files: `tax_exemption`, `internal_file` or `external_file`. Vendor files: `default`, `mockup` or `production_file`.
    - `created_at` (string (date-time), required)
    - `file_name` (string, required)
    - `id` (string, required)
    - `mime_type` (string | null, required)
    - `name` (string | null, required): The display name.
    - `size` (integer, required): Bytes.
    - `custom_properties` (object | array, optional)
    - `customer_id` (string, optional): Customer files only.
    - `dimensions` (object | null, optional): Pixel size of an image, read from its header; null for other files and for images uploaded before the size was recorded.
      - `height` (integer, optional)
      - `width` (integer, optional)
    - `is_image` (boolean, optional)
    - `position` (integer | null, optional): Where the file sorts.
    - `preview` (object | null, optional): Preview image links `small`, `medium` and `large` (250, 800 and 1200 px), or null when there is no preview.
    - `preview_state` (string, optional): `ready`: the preview links work. `processing`: an image over 10 MB whose stored preview a worker is still making (seconds); read the file again, or in the web app wait for `media.preview_state_changed` on the team channel. `too_large`: an image over 120 megapixels; it never gets a preview. `failed`: the worker gave up. `none`: not an image. One of: `"ready"`, `"processing"`, `"too_large"`, `"failed"`, `"none"`.
    - `show_in_pdf` (boolean | null, optional)
    - `source_media_id` (string | null, optional)
    - `url` (string | null, optional): Where to download the file.
    - `view_url` (string | null, optional): A signed link to view the file. It expires: read it fresh, and don't store it.
- `status` (integer, required)
- `success` (boolean, required)
- `pagination` (object, optional)
  - `count` (integer, required)
  - `currentPage` (integer, required)
  - `links` (object | array of any, required): Links to the neighbouring pages: `previous` and `next`, each present only when that page exists. An empty list, `[]`, when there is only one page.
    - `next` (string (uri), optional): The next page.
    - `previous` (string (uri), optional): The previous page.
  - `perPage` (integer, required)
  - `total` (integer, required)
  - `totalPages` (integer, required)

Example response:

```json
{
  "data": [
    {
      "collection": "tax_exemption",
      "created_at": "2026-11-01T09:00:00+00:00",
      "custom_properties": [],
      "customer_id": "V4keXwwxMQyXw7",
      "file_name": "resale-certificate.pdf",
      "id": "4GR9C3ZTMYtda5",
      "is_image": false,
      "mime_type": "application/pdf",
      "name": "Resale certificate 2026.pdf",
      "position": 0,
      "preview": null,
      "show_in_pdf": null,
      "size": 48211,
      "source_media_id": null,
      "url": "https://example.com/media/4GR9C3ZTMYtda5/download",
      "view_url": "https://example.com/media/4GR9C3ZTMYtda5/view"
    }
  ],
  "pagination": {
    "count": 1,
    "currentPage": 1,
    "links": [],
    "perPage": 50,
    "total": 1,
    "totalPages": 1
  },
  "status": 200,
  "success": true
}
```

## Errors

- `401` The API key is missing or wrong (`unauthenticated`).
- `403` You are not allowed to do this. `api_access_not_in_plan`: your team's plan doesn't include API access (Pro and above, with an active subscription or trial), so every request answers this until the team upgrades. When your role lacks the permission the operation needs, the body is only `{"message": "Insufficient Permission"}`. Other refusals use the error envelope, with `unauthorized` or `user_is_not_authorized`.
- `404` Not found. `page_not_found`: the team slug is unknown, you are not a member of the team, or an id in the path is not one of this team's. `code: null`, with a message that starts "No query results for": there is no record with that id.

## Related

- [List a customer's files in one collection](https://developer.yoprint.com/reference/customer-files/v1-customer-media-get-media-by-collection.md): `GET /v1/api/store/{team_slug}/customer/{hash_id}/media/collection/{collection}`
- [Attach uploaded files to a customer](https://developer.yoprint.com/reference/customer-files/v1-customer-upload-multiple-files.md): `POST /v1/api/store/{team_slug}/customer/{hash_id}/media/attach`